Tripadvisor
AI Travel Assistant in app
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This project initiative is to bring AI assistant into App. The AI assistant has been live on web for 4+ months before the project launched for app. It was my teams focus to bring AI into the Tripadvisor app.
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To define a clear vision for integrating an AI Travel Assistant seamlessly into a native, mobile-first experience. Ensuring it is intuitive, enhances user engagement, feels unique from other experiences, and solves the planning needs of the traveler.
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Differentiation - What sets us apart in a world of ChatGPTs, Geminis, and Copilots?
Tech constraints - Understanding tech limits and how design can help over come them.
Competing app priorities - Identifying key priorities and initiatives in the app that we should be aware of.
Expanded use cases - Design for a multiple different travel-related search queries in chat
Discovery
Competitor Research
Analyzing past research
Creating user stories
Identify user problems from those stories
Entry point exploration
Challenges
Competing actions