Tripadvisor AI

Tripadvisor


AI Travel Assistant in app

 
  • This project initiative is to bring AI assistant into App. The AI assistant has been live on web for 4+ months before the project launched for app. It was my teams focus to bring AI into the Tripadvisor app.

  • To define a clear vision for integrating an AI Travel Assistant seamlessly into a native, mobile-first experience. Ensuring it is intuitive, enhances user engagement, feels unique from other experiences, and solves the planning needs of the traveler.

    1. Differentiation - What sets us apart in a world of ChatGPTs, Geminis, and Copilots?

    2. Tech constraints - Understanding tech limits and how design can help over come them.

    3. Competing app priorities - Identifying key priorities and initiatives in the app that we should be aware of.

    4. Expanded use cases - Design for a multiple different travel-related search queries in chat

 

Discovery

Competitor Research

 

Analyzing past research

 

Creating user stories

 

Identify user problems from those stories

 

Entry point exploration

 

Challenges

Competing actions


 

Testing

Entry points

Sources

 

 
 
 
 
 

 

Contact me for more designs